Privacy policy
The use of the MANOGROUP website (“the Company”) is subject to the provisions of this Privacy Policy.
By using the website and services, you consent to the collection and processing of your personal information in accordance with this policy.
- General
The Company respects the privacy of users and takes reasonable and acceptable steps to protect the information.
This policy details what data is collected, how it is used, to whom it is disclosed, and what your rights are.
The Company may update the policy from time to time. An update will be published on the website and will enter into force on the date of its publication.
- Types of information collected
Personal information provided by you: name, phone, email, payment information, user ID.
Technical information: IP address, browser type, operating system, device type, date and time of use.
Usage data: content of chatbot conversations, inquiries and responses, support data and activity history.
Non-personally identifiable information: usage statistics, browsing patterns, analytics.
- Sources of information
The company collects information when:
You register for the service or contact the company (via form, email, chat or phone).
You use the chatbot embedded on the sites.
Third parties (such as Zapier) transfer information as part of a connection to external services.
- Use of information
Operating the service, providing support and operating processes through Zapier.
Billing and managing invoices.
Personalization and improvement of the user experience.
Analysis of usage data for the purpose of upgrading the service.
Compliance with legal and regulatory obligations.
- Sharing information with third parties
The company does not sell personal information to third parties.
The information may be transferred to external parties necessary to operate the service:
Hosting providers.
Zapier – for automation and connections to external systems.
Clearing and payment providers.
Security and IT service providers.
The information will also be disclosed if necessary to comply with legal requirements, court orders or authorized authorities.
- Information storage and security
The company stores information on secure servers.
Communication is encrypted with secure protocols (SSL/TLS).
Access to information is limited to company employees and authorized external parties only.
There is no absolute security on the Internet, and the user is aware of this.
- Cookies and similar technologies
The site and service use cookies for proper functioning, statistics and improving the user experience.
The user may block cookies through the browser, but some functions may not work properly.
- User rights
View, update or request deletion of personal information stored about you.
Object to the processing of personal information for marketing purposes.
Requests can be sent via the contact form on the site. The company will handle the request in accordance with the law.
- Age of users
The service is intended for people aged 18 and over only.
- International data storage
The information may be stored or processed outside of Israel, depending on the location of the hosting servers and providers.
The company will ensure that each processor operates according to accepted standards of data security and privacy.
- Applicable law
This policy is subject to the laws of the State of Israel only. Exclusive jurisdiction is vested in the competent courts of Hadera District.
- Contact
For questions, requests or complaints regarding privacy, please contact us at:
052-299-2647
manogroupltd@gmail.com
